Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7.
Try it and see how simple communication with support can be!
Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.
Okdesk Ticket app allows you to:
– Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support
– Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text)
– Monitor the status of your tickets
– Attach files and photos of “malfunction” directly from your smartphone
– Confirm the completion of a ticket or return it for correction
– Rate the work of support team
– Be aware of all the major changes related to your ticket
We make Okdesk so that service companies and units could provide advanced world-class support!
