If you are unable to log in, place an order, or make a payment in the app, updating your Android and Chrome versions should allow for normal use.
– Update to the latest version of Android System Webview (54 or higher) on the Google Play Store:
https://play.google.com/store/apps/details?id=com.google.android.webview
– Update to the latest version of Chrome Browser (54 or higher) on the Google Play Store:
https://play.google.com/store/apps/details?id=com.android.chrome
The mobile app uses the default System Webview provided by Android. It is presumed that errors are occurring because certain older versions of the Android System Webview fail to properly recognize recently issued security certificates.
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Start with Shinsegae Mall
The Joy of Shopping with Trust
Meet online-exclusive events planned by department store MDs, trustworthy products, and luxury goods and popular department store brands at Shinsegae Mall!
1. SSG Special Deals
Discover representative special deals confidently recommended by Shinsegae Mall MDs.
2. Shinsegae Department Store
Trusted department store products available at Shinsegae Mall
Discover online-exclusive events planned by department store MDs, trustworthy products, luxury goods, and popular department store brands at Shinsegae Mall.
3. SSG Lens
Find the department store products you’ve been searching for with SSG Lens!
Shop by image at Shinsegae Mall!
4. 1:1 Customer Service Chat
Ask your questions simply via chat!
You can also resolve 1:1 inquiries conveniently and quickly at Shinsegae Mall!
[APP Access Permission Guide]
We are providing information regarding the access permissions required for the service.
① Essential Access Permissions
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② Optional Access Permissions
※ Consent is required for optional access permissions when using the relevant features; however, even if you do not allow them, you can still use services other than those specific features.
※ Access permission settings can be changed in your phone’s settings menu. Phone ‘Settings’ app > Applications > Shinsegae Mall > Permissions
– Notifications: Delivery status updates, Q&A, restock notifications, shopping benefits and discount information
– Contacts and Accounts: Using the recipient’s contact information for gifting
– Camera: Card scanning for SSG PAY registration, claim photo submission, product search, writing purchase reviews, personalized stationery service
– Location: Nearby accommodations for hotel reservations, quick commerce service (BaroQuick) usage
– Microphone: Virtual makeup service for specific beauty products (MakeFit)
– Storage (Android 10 and below): Saving coupons and receipt images
